Faq

What carpet cleaning method do you use? We asked our clients to please vacuum if possible before our cleaning process. Our trained, licensed and insured technicians use a pet and people friendly heated cleaning solution from our ventilated, truck mounted unit outside your property. A long commercial vacuum hose and cleaning wand are brought inside the home or building that is used to sprayed into the carpet fibers, loosening imbedded dirt, sand, germs and allergens; followed by a high powered, hot steamed vacuumed, water extraction process known as Steam Cleaning. This is where the 215+ degree water rinses back into the truck, taking the broken-down pollutants, detergent and 95% of excess water; allowing for quick evaporation and drying times.

What do I need to door prior to getting my carpets and/or tile cleaned?
Remove all small things you can from the rooms you want cleaned, such as small rugs, magazines, kids’ toys etc., breakables from the tops of any furniture you will be requesting us to move. If you have any large debris or trash in area, we will be cleaning we kindly ask that you do a light picking up and vacuuming or sweeping of the areas to be cleaned

How long until you can walk on carpets after cleaning process? Your carpets will be slightly damp. Typical dry time depending on the airflow and temperature in the home or building is 6 to 8 hours but light use during the drying process is fine if feet or shoes are clean. Be careful walking from damp carpet to hard surfaces to avoid slipping.

Is your cleaning process safe for kids and pets?
All our team members have children and pets and our interests are to provide you with a cleaning process that is safe for all members of your family. In the cleaning process, any products used will be extracted, leaving the carpets fresh, clean and safe. As for the product line that we use, we prefer to use all safe products that are of the highest quality. In some rare cases a solvent might be required for a ink stain, or similar spots. All these products are rinsed from your carpet.

How often should I clean my flooring/upholstery professionally?
Experts say a square foot of the average nylon wall to wall carpeting can hold more than a pound of dirt, dust and allergens. This growing pile of pollutants can be hard to see with tan and brown carpeting. The longer the dirt and dust remains in the carpet, the more likely it will cut away at the carpet fibers.  Waiting to clean your carpet can also effect the health of you, your family members and visitors to your home.

To maintain the look and feel of your carpets and upholstery while improving the air quality of your home, business, auto/truck, and marine vehicles it is essential that you treat your carpets or upholstery to a deep cleaning at least once a year. While you can rent cleaning, equipment attempting to do a deep clean on your own hiring a professional such as Atlantic Carpet Cleaning is the safest, fastest and overall easiest option; giving you a more thorough longer lasting result.

What methods of payment do you accept?
We accept most major credit cards, cash and personal and/or business check.

Are your technicians insured?
Yes, our fully trained technicians are licensed and insured.